FAQs

ART CREATION DESIGN  LLC.

Art Creation Design LLC. is an art and design brand  created by A.C.D.  It is wearable art inspired by the actual  art pieces. 

The products ranging from art to design  are part of the 26 letter project A- Z in which are inspired by thematic elements of artists from the past to present. Each project as well as the different mediums of works by the "art gang" creating  a liaison between art and design in different ways . Ultimately creating 26 different concepts to how we create art and design. 

Each project headlined by  each letter of the alphabet  is limited to the idea and focus theme and subject,  becoming its own capsule of products in limited quantities. Much like art, once the artist has finished their artwork ; what remains is their  work. In each project produced by , the artist A.C.D. ; she takes a chameleon role to change the skillset she uses within each individual project .

SPECIAL  ORDERS

Special  Orders 

For Special Orders  including Project B : Please email acd@artcreationdesign.com The unique special orders are handmade  and sculpted . Please allow 4-5 weeks for an order to be fulfilled. 

Commissions 

If a painting or artwork is desired in different format please contact acd@artcreationdesign.com for availability or location in galleries. 

How do I contact you?

Simply send an email to info@artcreationdesign. com or DM us on Instagram or our Facebook Page and we will contact you within 48 hours!

How can I change or cancel my order?

Send an email as soon as possible to info@artcreationdesign.com  Please note that some orders may not be changed once the order is processed but we will do our best .

PAYMENTS

How can I pay?

You may pay with credit card , google pay or Paypal. All payments are completed in a 100% SSL-secured payment environment.

RETURN POLICY 
CAN I RETURN IF I DON'T LIKE MY PURCHASE?
Yes . We accept returns on all items except the artworks.  All returns must be done within 7 business days of receiving the purchase. 

IF THE ITEMS I RECEIVE ARE DEFECTIVE / WRONG / DAMAGED?

We hope that this never happens, but we understand sometimes errors are made in production. Everything is safely inspected and in packaging for you to enjoy your purchase. 

In such cases, please take a photo and email us at acd@artcreationdesign.com and we will reimburse you 100% and we will do our best to resolve any issues you may have. 

 Please contact info@artcreationdesign.com for any questions or inquiries. 

NON REFUNDABLE ITEMS

Special Orders

Undergarments 

 How long does it take to get my money back? 

As soon as we receive the item back, a refund will be issued within 48 hours. You will be notified via email that your purchase has been refunded.   Please wait the normal processing time with your bank to see the refund.  If within 3-5 business days, you do not see your refund, please contact us and we will do our best to resolve any issue. 

My purchase passed 7 days , can I exchange? 

If you have your newly purchased unworn with its packaging and passed 7 days,  we will gladly offer an exchange up to 14 days . Once  we receive we will ship out the piece that you desire to replace.   The exchange must be of equal or greater value as your original purchase for orders over 7 days. 

Will you provide a shipping label? 

For all orders under $99 dollars we will not  be able to provide a shipping label for return. However any order that surpasses , we will email you with a shipping label to return to us via email. 

SHIPPING

How long does it take? 

Expect 5-10 business days to receive your shipment. You will be notified of when order has been processed and shipment has shipped with tracking number. Your shipment is expected to ship within 1- 5 business days from purchase. 

Artwork Shipping ? 

Any artwork is fully securely packed and shipped with tracking and insured for its price value. For the bigger artworks selection, please note that those pieces are available through the artists or their respective organizations. 

INTERNATIONAL SHIPPING

Is not currently available but will open to selected countries in due time. 

Please note that certain countries including European countries have changed their status due to Brexit. Art Creation Design is not responsible for any additional fees through customs. 

WHERE CAN I SEE THE ACTUAL ARTWORKS? 

For more information on the Project Collection and Collaboration, please go to www.amahdongo.com on the story behind the pieces and the participating  artists. Certain photographs remain the rights to the photographers for artistic purposes , designs, creations, and original artworks.The artists'  works and liaisons to other galleries, companies are all on their accord. Their collaborative works hold no exclusivity nor are limited to the projects with Art Creation Design.

For upcoming shows,events, galleries, please sign up to our newsletter! 

LEGAL 

All artworks shown are derived from originals by the artist. Any collaborative artist(s)  retains the rights to their work. Any usage of their works need authorization from the  respective artist themselves  and Art Creation Design LLC.  imposes no restrictions of communications,  exclusivity, liberty to the artist in their right to use their works with other organizations, artists, and/ or businesses .